Product Warranty

What is the Wgtcenter product warranty?

Please first read the following after-sales terms to better understand the Wgtcenter warranty policy:

1.Missing Item

Item(s) missing completely or partially from an order

2.Cosmetic Damage

Physical damage on the product’s surface or shell

3.Wrong Product Received

Product received is completely different from the Wgtcenter description

4. Verified Functional Failure

Failure that makes the device unusable, for which repairing requires changing critical

components such as the board, screen, reset cables, etc.

5. Customer Induced Damage

Damage caused by customer's incorrect operation or insufficient protection, including but not

limited to broken screen, water damage, scratches, rust etc.

6. Defective Product Claim

Product is claimed to be defective by the customer, but passed initial quality control inspection

by Wgtcenter engineers

7. Out Of Warranty

Products that are no longer covered under warranty

8. Non-Authorized Return

Customer returned the product(s) without Wgtcenter authorization(email confirmed)

9. Warranty Period

The period of time between the shipping date (as recorded on the Wgtcenter website) and the RMA application date

The warranty period for major products is as follows:

The 3-month or 6-month warranty period for both replacement and repair begins as of the delivery date. The delivery date is the shipping date specified in your "Order List" under “My Account”.

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